What it does
Outreach is an enterprise sales engagement platform. Bidirectional sync of prospects, activities (emails, calls), deals and replies. Useful for structured sales teams.Prerequisites
- Active account with Outreach
- Admin or Manager role on Arya to connect
- OAuth authorisation (or API key, where applicable)
Connect Outreach
1
Go to Settings → Integrations
Find Outreach in the gallery and click Connect.
2
Authorise via OAuth
Opens Outreach login page. Grant requested permissions.
3
Confirm in Arya
Arya tests the connection. If OK, you see “Connected” in green.
4
Configure preferences (optional)
Sync frequency, filters, field mapping. From Settings → Integrations → [Outreach] → Configure.
What syncs
Use in workflows
Once connected, Outreach appears as an action in the workflow builder. You can:- Trigger workflows from Outreach events
- Use Outreach as an action (e.g. create record, send message)
Troubleshooting
Slow or failed sync
Slow or failed sync
Check service API quota (rate limit). Reduce frequency if exceeding quota.
Data not synced
Data not synced
Verify field mapping and filters. Try manual sync from ⋯ → Sync now.
Duplicate errors
Duplicate errors
Arya uses unique keys for matching. Configure key (email, external ID) in Settings → Sync.
Disconnect
1
Go to Settings → Integrations
Find the Outreach card.
2
Click Disconnect
Confirm. Access token is revoked.