What it does
HeyReach automates LinkedIn outreach. When a lead replies to your campaigns, HeyReach sends the contact to Arya via webhook with conversation transcript and status.Prerequisites
- Active account with HeyReach
- Admin or Manager role on Arya to connect
- OAuth authorisation (or API key, where applicable)
Connect HeyReach
What syncs
| Direction | Entity |
|---|---|
| HeyReach → Arya | Conversed leads → new contacts |
| HeyReach → Arya | LinkedIn conversations → timeline |
| HeyReach → Arya | Campaign status → contact tags |
Use in workflows
Once connected, HeyReach appears as an action in the workflow builder. You can:- Trigger workflows from HeyReach events
- Use HeyReach as an action (e.g. create record, send message)
Troubleshooting
Authorisation error
Authorisation error
Slow or failed sync
Slow or failed sync
Check service API quota (rate limit). Reduce frequency if exceeding quota.
Data not synced
Data not synced
Verify field mapping and filters. Try manual sync from ⋯ → Sync now.
Duplicate errors
Duplicate errors
Arya uses unique keys for matching. Configure key (email, external ID) in Settings → Sync.