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Gamification makes work more engaging by turning activities into points, rankings, badges. Optional and configurable.

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What it includes

Points

Earned for actions (create deal, complete task, fill timesheet).

Levels

Bronze → Silver → Gold → Platinum based on total points.

Leaderboards

Team rankings for configurable metrics.

Streaks

Consecutive active days.

Badges

Achievements unlocked at goal completion.

Challenges

Monthly/quarterly contests with rewards.

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Enable

1

Settings → Gamification → Activate

Default: off.
2

User opt-in

Who participates vs who doesn’t. Some prefer focus without gaming.
3

Configure points

For each action define value.

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Points configuration

ActionSuggested points
Create deal5
Deal won50
Task completed on time2
Weekly timesheet complete10
Customer email sent1
Call recorded with action item5
Signed quote30
Approved expense report3
New contact enriched2
Bulletin participation (post/comment)1
Points and weights are fully customisable.

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Leaderboard

Team leaderboard with photo, points, weekly change
Configurable for:
  • Period: weekly, monthly, quarterly, yearly
  • Scope: whole workspace, per team, per role
  • Metric: total points, points per generated revenue, calls made

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Badges

Predefined badge examples:
First sale closed.
10 deals won.
Deal > €50k closed.
10 tasks completed before deadline.
5 consecutive days all tasks done.
20 @mentions received on bulletin.
30-day streak.
#1 leaderboard for 3 consecutive months.
You can create custom badges with criteria and icons specific to your company.

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Challenges

Create contests with rewards (real or symbolic):
1

Settings → Gamification → Challenges → + New

2

Goal

E.g. “Close 10 deals by month end”.
3

Participants

All / specific team / individual users.
4

Reward

  • Symbolic: exclusive badge, bulletin mention
  • Real: gift voucher, extra day off, team lunch
5

Tracking

Live progress bar, updated leaderboard.

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Ethics and caveats

Gamification can create side effects:
  • System gaming: users doing actions “for points” without real value
  • Negative stress: toxic competition, direct comparisons
  • Burnout: streak pressure, feeling of always-on
Guidelines:
  • Opt-out anytime
  • Don’t reward quantity over quality
  • Avoid significant economic rewards (can distort behaviour)
  • Monitor team wellbeing

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Deactivation

Settings → Gamification → Deactivate. Historical points stay accessible but don’t accumulate. No impact on official performance review.