Data limits
| Resource | Base | Professional | Enterprise |
|---|---|---|---|
| Active users | 5 | 50 | Unlimited |
| Total records (all objects) | 100k | 10M | Unlimited |
| Custom objects | 10 | 50 | Unlimited |
| Attributes per object | 50 | 200 | Unlimited |
| Lists | 100 | 10,000 | Unlimited |
| Dashboards | 10 | 500 | Unlimited |
| Attachment storage | 10 GB | 1 TB | Unlimited |
| Max upload file | 100 MB | 500 MB | 5 GB |
| Record history retention | 2 years | 10 years | Unlimited |
AI limits
| Feature | Base | Professional | Enterprise |
|---|---|---|---|
| Included monthly AI credits | 1,000 | 50,000 | Custom |
| AryaChat queries/day | 100 | 10,000 | Unlimited |
| Call Intelligence hours/month | 10 | 500 | Unlimited |
| Context documents (KB) | 10 | 100 | 1,000 |
| OCR receipts/month | 50 | 5,000 | Unlimited |
Automation limits
| Metric | Base | Professional | Enterprise |
|---|---|---|---|
| Active workflows | 10 | 500 | Unlimited |
| Executions/month | 1,000 | 100,000 | Unlimited |
| Actions per workflow | 20 | 100 | Unlimited |
| Incoming webhooks | 3 | 50 | Unlimited |
| Outbound webhooks | 3 | 50 | Unlimited |
| Scheduled workflow min frequency | 1 hour | 1 minute | 1 minute |
| Run history retention | 30 days | 180 days | Unlimited |
API limits
Detailed API for developers available. For base use via integrations, these limits are rarely reached.
| Metric | Base | Professional | Enterprise |
|---|---|---|---|
| Requests/second | 10 | 100 | 1,000 |
| Requests/day | 10,000 | 1M | Unlimited |
| Webhook payload size | 1 MB | 10 MB | 50 MB |
Communication limits
| Resource | Base | Professional | Enterprise |
|---|---|---|---|
| Emails sent/day | 200 | 10,000 | Unlimited |
| Emails parsed (inbound) | 500/day | 50,000/day | Unlimited |
| SMS (Twilio add-on) | Pay per use | Pay per use | Pay per use |
| WhatsApp Business templates | 250/month | 10,000/month | Unlimited |
Security limits
| Feature | All plans |
|---|---|
| Session timeout | 24h inactive |
| Max failed logins before lock | 10 attempts |
| Password reset token validity | 1 hour |
| 2FA backup codes | 10 one-time |
| IP whitelist (Enterprise) | Unlimited |
Integration limits
| Integration | Arya → external rate limit |
|---|---|
| Gmail sync | Every 15 min |
| Google Calendar | Every 15 min |
| Slack | 1 msg/sec/channel |
| FatturaInCloud | Respects FIC limits |
| WooCommerce | 60 req/min |
| Custom DB sync | Configurable |
Performance limits
| Metric | Value |
|---|---|
| Home dashboard load time | < 2s |
| Record detail load time | < 1s |
| Global search | < 500ms |
| AryaChat response time | 2-10s (complexity-dependent) |
| Average workflow execution | < 30s |
| Dashboard PDF export | < 60s |
When approaching limits
Arya notifies:- 80% quota: informational email
- 95% quota: app notification + admin email
- 100% quota: block specific actions (e.g. new users, new workflows)
Automatic upgrade
You can configure auto-upgrade when crossing thresholds:Custom limit requests
If you need custom limits (don’t want full plan upgrade but increase a specific resource): Settings → Billing → Request limit increase → fill form → Arya team responds in 24h with quote.Frequently asked questions
Are limits strict or can I exceed?
Are limits strict or can I exceed?
Most are strict. Some (storage, API) have soft limits with additional costs.
What if I downgrade and exceed limits?
What if I downgrade and exceed limits?
Can’t if you exceed hard limits. Arya blocks downgrade until you reduce below limit.
Are limits the same for all workspace users?
Are limits the same for all workspace users?
Yes, limits are workspace-level. Users share quota.