> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arya.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Limits and quotas

> Technical limits, per-plan quotas, scaling.

Reference of Arya technical limits. Some are hard (infrastructure), others per-plan configurable.

## Data limits

| Resource                    | Base    | Professional | Enterprise |
| --------------------------- | ------- | ------------ | ---------- |
| Active users                | 5       | 50           | Unlimited  |
| Total records (all objects) | 100k    | 10M          | Unlimited  |
| Custom objects              | 10      | 50           | Unlimited  |
| Attributes per object       | 50      | 200          | Unlimited  |
| Lists                       | 100     | 10,000       | Unlimited  |
| Dashboards                  | 10      | 500          | Unlimited  |
| Attachment storage          | 10 GB   | 1 TB         | Unlimited  |
| Max upload file             | 100 MB  | 500 MB       | 5 GB       |
| Record history retention    | 2 years | 10 years     | Unlimited  |

## AI limits

| Feature                       | Base  | Professional | Enterprise |
| ----------------------------- | ----- | ------------ | ---------- |
| Included monthly AI credits   | 1,000 | 50,000       | Custom     |
| AryaChat queries/day          | 100   | 10,000       | Unlimited  |
| Call Intelligence hours/month | 10    | 500          | Unlimited  |
| Context documents (KB)        | 10    | 100          | 1,000      |
| OCR receipts/month            | 50    | 5,000        | Unlimited  |

## Automation limits

| Metric                           | Base    | Professional | Enterprise |
| -------------------------------- | ------- | ------------ | ---------- |
| Active workflows                 | 10      | 500          | Unlimited  |
| Executions/month                 | 1,000   | 100,000      | Unlimited  |
| Actions per workflow             | 20      | 100          | Unlimited  |
| Incoming webhooks                | 3       | 50           | Unlimited  |
| Outbound webhooks                | 3       | 50           | Unlimited  |
| Scheduled workflow min frequency | 1 hour  | 1 minute     | 1 minute   |
| Run history retention            | 30 days | 180 days     | Unlimited  |

## API limits

<Note>
  Detailed API for developers available. For base use via integrations, these limits are rarely reached.
</Note>

| Metric               | Base   | Professional | Enterprise |
| -------------------- | ------ | ------------ | ---------- |
| Requests/second      | 10     | 100          | 1,000      |
| Requests/day         | 10,000 | 1M           | Unlimited  |
| Webhook payload size | 1 MB   | 10 MB        | 50 MB      |

## Communication limits

| Resource                    | Base        | Professional | Enterprise  |
| --------------------------- | ----------- | ------------ | ----------- |
| Emails sent/day             | 200         | 10,000       | Unlimited   |
| Emails parsed (inbound)     | 500/day     | 50,000/day   | Unlimited   |
| SMS (Twilio add-on)         | Pay per use | Pay per use  | Pay per use |
| WhatsApp Business templates | 250/month   | 10,000/month | Unlimited   |

## Security limits

| Feature                       | All plans    |
| ----------------------------- | ------------ |
| Session timeout               | 24h inactive |
| Max failed logins before lock | 10 attempts  |
| Password reset token validity | 1 hour       |
| 2FA backup codes              | 10 one-time  |
| IP whitelist (Enterprise)     | Unlimited    |

## Integration limits

| Integration     | Arya → external rate limit |
| --------------- | -------------------------- |
| Gmail sync      | Every 15 min               |
| Google Calendar | Every 15 min               |
| Slack           | 1 msg/sec/channel          |
| FatturaInCloud  | Respects FIC limits        |
| WooCommerce     | 60 req/min                 |
| Custom DB sync  | Configurable               |

## Performance limits

| Metric                     | Value                        |
| -------------------------- | ---------------------------- |
| Home dashboard load time   | \< 2s                        |
| Record detail load time    | \< 1s                        |
| Global search              | \< 500ms                     |
| AryaChat response time     | 2-10s (complexity-dependent) |
| Average workflow execution | \< 30s                       |
| Dashboard PDF export       | \< 60s                       |

## When approaching limits

Arya notifies:

* **80% quota**: informational email
* **95% quota**: app notification + admin email
* **100% quota**: block specific actions (e.g. new users, new workflows)

## Automatic upgrade

You can configure auto-upgrade when crossing thresholds:

<Steps>
  <Step title="Billing → Auto-upgrade">Enable.</Step>
  <Step title="Pick resource">Which resource to monitor.</Step>
  <Step title="Upgrade threshold">At what % of current plan to upgrade.</Step>
  <Step title="Target plan">Automatic to Pro / Enterprise.</Step>
</Steps>

## Custom limit requests

If you need custom limits (don't want full plan upgrade but increase a specific resource):

**Settings → Billing → Request limit increase** → fill form → Arya team responds in 24h with quote.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Are limits strict or can I exceed?">Most are strict. Some (storage, API) have soft limits with additional costs.</Accordion>
  <Accordion title="What if I downgrade and exceed limits?">Can't if you exceed hard limits. Arya blocks downgrade until you reduce below limit.</Accordion>
  <Accordion title="Are limits the same for all workspace users?">Yes, limits are workspace-level. Users share quota.</Accordion>
</AccordionGroup>