> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arya.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Glossary

> Arya Nest terms, acronyms, concepts explained briefly.

Definitions in alphabetical order for quick orientation.

## A

**Action item** — Automatically-extracted action point from a call (call intelligence): what to do, by when, who.

**Admin** — Role with full workspace permissions: settings, billing, team, sensitive data.

**AryaChat** — Integrated conversational AI chat, available from sidebar or `⌘+K`.

**Attribute** — Object field (e.g. `name`, `email`, `value`). Can be standard or custom.

**Automation** — Visual workflow executing actions automatically on event. Synonym for **workflow**.

## B

**Badge** — Gamification achievement unlocked. Or NFC device for clock-ins.

**Budget (project)** — Forecast invoiceable amount for a project, compared against actuals to compute margin.

**Bulletin board** — Company board for announcements, events, internal communications.

**BYOK (Bring Your Own Key)** — Mode where you use your API key (OpenAI, Anthropic) instead of Arya AI credits.

## C

**Call Intelligence** — AI feature that records, transcribes and summarises sales calls, extracting action items.

**CCNL** — Italian national collective labour agreement. Determines roles, compensation, minimum leaves, work hours.

**Chart of accounts** — *Piano dei conti* — 4-level hierarchical accounting structure (Italian standard).

**Consuntivo** — *Actuals* — sum of real project costs (team hours, expenses, supplier invoices).

**CRM** — Customer Relationship Management. Module for deals, companies, contacts, calls.

**AI credits** — AI consumption units. Monthly-included in plan or purchasable in packs.

## D

**Deal** — Sales opportunity with customer, value, stage, probability, history.

**DND (Do Not Disturb)** — Mode silencing non-critical notifications in defined hours.

**DSO (Days Sales Outstanding)** — Average days between invoice issuance and collection. Indicator of customer payment speed.

**DPO (Days Payable Outstanding)** — Average days between supplier invoice receipt and payment.

## F

**Fattura elettronica** — Italian electronic invoice in XML format (FatturaPA), sent to SDI.

**FEA (Firma Elettronica Avanzata)** — Italian advanced electronic signature based on email + SMS OTP. Medium legal value.

**Forecast** — Pipeline closure projection for a period, weighted by probability.

## G

**Gamification** — Optional system of points, levels, badges, rankings to engage the team.

**Gantt** — Timeline visualisation for projects with tasks, dependencies, milestones.

## I

**IVA** — Italian VAT. Default 22%. Configurable per product/invoice.

## K

**Kanban** — Column view to drag records between states. Used for deal pipelines, tasks, projects.

**Kiosk** — Dedicated tablet with NFC reader for clock-ins at physical sites.

## L

**Dynamic list** — Record set auto-updating based on defined filters.

**Static list** — Manually-added record set, stable over time.

**Listino** — *Price list* — products and services catalogue with prices, costs, VAT.

## M

**Margin (project)** — Budget - Actuals. Profitability indicator.

**Multi-currency** — Support for transactions in different currencies with automatic conversion.

## N

**Credit note (TD04)** — Italian fiscal document reversing an invoice totally or partially.

## O

**OAuth** — Standard protocol to authorise Arya to access other services (Gmail, Slack) without sharing passwords.

**Object** — Entity type in Arya (Deal, Company, Task). Can be standard or custom.

## P

**Partita IVA (P.IVA)** — Italian fiscal identification code for companies and sole proprietors.

**PEC** — *Posta Elettronica Certificata* — Italian certified email. Used as alternative to SDI code for receiving e-invoices.

**Piano dei conti** — See Chart of accounts.

**Pipeline** — Stage flow deals pass through. Configurable, multi-pipeline.

**Quote / preventivo** — Commercial offer. Three types: Classic (PDF), Clauses (signed contract), Sales Room (interactive).

## Q

**QES (Qualified Electronic Signature)** — Qualified e-signature via SPID/CIE/certificate. Maximum legal value (Italy).

## R

**RAL** — Italian gross annual salary. Pre-tax, pre-contributions annual compensation.

**Record** — Single instance of an object (e.g. a specific deal).

**ROL** — *Riduzione Orario Lavoro* — Italian reduced work hours. Accumulated paid permits.

## S

**SAL (Stato Avanzamento Lavori)** — Italian project progress phases with customer sign-off and gradual invoicing.

**Scadenzario** — *Payment schedule* — register of active and passive payment deadlines.

**SDI (Sistema di Interscambio)** — Italian Revenue Agency hub for e-invoices.

**Status** — Special attribute with defined workflow (e.g. deal stage, task status).

**SSO (Single Sign-On)** — Centralised auth via Google, Microsoft, Okta, SAML.

## T

**Task** — Operational activity with title, deadline, priority, assignees.

**TD04** — Italian fiscal code for credit note.

**Timesheet** — Weekly hours reporting per project.

**Trigger** — Event that starts a workflow (e.g. record created, stage changed, cron).

## V

**View** — Way of visualising records (table, Kanban, calendar, Gantt) with filters and sorting.

## W

**Webhook** — HTTP URL for event exchange between systems. Incoming (reception) or outbound (notification).

**Workflow** — Synonym for automation. Action sequence triggered by an event.

**Workspace** — Your company's isolated environment with all data, users, integrations.