> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arya.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Kanban pipeline

> Customise stages, create multiple pipelines and use the drag-and-drop view.

The Kanban pipeline is the main way your sales team visualises the funnel. Each **stage** is a column; each **deal** is a card that moves between columns until closing.

<Frame>
  <img src="https://mintcdn.com/agevole/BUuJGD62nuns4mJL/images/crm/shared/deals-kanban-overview.svg?fit=max&auto=format&n=BUuJGD62nuns4mJL&q=85&s=d5fffa16d06349599381a439668e5ec6" alt="Kanban pipeline with deals across columns" width="1200" height="720" data-path="images/crm/shared/deals-kanban-overview.svg" />
</Frame>

## Default stages

First access shows a standard pipeline:

1. **Prospect** — newly identified opportunity
2. **Qualified** — verified lead (budget, authority, need, timing)
3. **Proposal** — quote sent
4. **Negotiation** — active negotiation on terms
5. **Won**
6. **Lost**

These are just a starting point — you can change them completely.

## Customise stages

<Steps>
  <Step title="Open pipeline settings">
    **Settings → Pipeline** → select the pipeline to modify.

    <Frame>
      <img src="https://mintcdn.com/agevole/BUuJGD62nuns4mJL/images/crm/en/pipeline-settings.svg?fit=max&auto=format&n=BUuJGD62nuns4mJL&q=85&s=5b997b613b8cdcfd5489028653d9513d" alt="Pipeline settings panel with stage list" width="1200" height="720" data-path="images/crm/en/pipeline-settings.svg" />
    </Frame>
  </Step>

  <Step title="Add, rename or remove stages">
    Click **+ New stage** at the bottom. For each stage set:

    * **Name**: visible on Kanban cards
    * **Colour**: for quick scanning
    * **Type**: `Open`, `Won`, `Lost`. `Won` stages feed revenue reports; `Lost` stages feed churn analysis.
  </Step>

  <Step title="Set maximum time (optional)">
    For each stage you can define an **SLA**: if a deal stays more than N days, Arya highlights it in red on the Kanban. Useful for spotting stalled deals.
  </Step>

  <Step title="Reorder">
    Drag-and-drop to reorder. Order left-to-right on the Kanban.
  </Step>
</Steps>

## Multiple pipelines

If you have different sales processes (e.g. retail product A vs enterprise product B), create **multiple pipelines**:

<Steps>
  <Step title="New pipeline">
    **Settings → Pipeline → + New pipeline**. Name it (e.g. `Enterprise 6+ months`) and create specific stages.
  </Step>

  <Step title="Assign deals">
    When creating a deal, pick which pipeline from the top-left selector of the Kanban.
  </Step>

  <Step title="Switch between pipelines">
    The top selector filters the Kanban on the chosen pipeline. Filters and saved views are per-pipeline.
  </Step>
</Steps>

## Kanban features

<AccordionGroup>
  <Accordion title="Drag-and-drop">
    Drag cards between columns to change stage. Arya updates history instantly.
  </Accordion>

  <Accordion title="Quick filters">
    Top bar filters by owner, value, tag, date. Example: `Only my deals > €20,000 closing this month`.
  </Accordion>

  <Accordion title="Column totals">
    Each column header shows deal count and total value (weighted by probability if enabled).
  </Accordion>

  <Accordion title="Keyboard navigation">
    Left/right arrows move selection between deals in the same column. `Enter` opens detail. `m` moves the selected deal to the next stage.
  </Accordion>

  <Accordion title="Customise the card">
    **Settings → Pipeline → Card layout** to pick which fields show on the Kanban card (value, company, close date, owner, tags).
  </Accordion>

  <Accordion title="Change visualisation">
    Top right switches between **Kanban**, **Table**, **Calendar** (by close date), **Gantt** (for linked projects).
  </Accordion>
</AccordionGroup>

## Forecast view

From the Kanban click **Forecast view** in the top right. Groups deals by forecast month/quarter, shows weighted value and compares with target.

<Frame>
  <img src="https://mintcdn.com/agevole/BUuJGD62nuns4mJL/images/crm/en/forecast-view.svg?fit=max&auto=format&n=BUuJGD62nuns4mJL&q=85&s=eb5acece45d7d990d18493828e58b4a0" alt="Forecast view with monthly bars and target comparison" width="1200" height="720" data-path="images/crm/en/forecast-view.svg" />
</Frame>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I move a deal between pipelines?">
    Yes. Open the deal → **⋯ → Change pipeline**. Arya maps automatically to the equivalent stage if it exists, otherwise places it in the first stage of the new pipeline.
  </Accordion>

  <Accordion title="What happens to time accumulated in previous stages?">
    History is preserved. Changing pipeline doesn't erase past transitions.
  </Accordion>

  <Accordion title="Can I have different permissions per pipeline?">
    Yes. **Settings → Pipeline → Permissions** to restrict access per pipeline (e.g. only the enterprise team sees the enterprise pipeline).
  </Accordion>
</AccordionGroup>
