> ## Documentation Index > Fetch the complete documentation index at: https://docs.arya.so/llms.txt > Use this file to discover all available pages before exploring further. # CRM overview > Manage your sales pipeline, companies, contacts and calls in a single module. Arya's CRM is where your sales team runs the end-to-end cycle: first touch, contacts, calls, emails, quotes, close. Everything orbits four objects: **Deal**, **Company**, **Contact** and **Call**. Arya CRM Kanban pipeline with Prospect, Qualified, Proposal, Negotiation, Won columns ## What you can do Sales opportunities with value, probability, stage and full activity history. Drag-and-drop view to move deals across stages. Multi-pipeline for different processes. Customers, prospects and suppliers with automatic public-data enrichment. People linked to companies, with roles and contact details. Recording, transcription and AI summary of sales calls. Generate quotes directly from deals, with public link and digital signing. ## When to use it * Track every sales opportunity with stages and probability * Keep all communication (email, calls, notes) linked to the deal * Want a visual Kanban pipeline for the weekly sales meeting * Need forecast and sales reporting * Run different sales processes (e.g. retail + enterprise) on a single platform ## Roles and permissions By default, **Users** see only their deals; **Managers** see the full team; **Admins** configure pipelines, stages, custom attributes. See [Roles and permissions](/en/reference/roles-and-permissions) for details. ## Integration with other modules The CRM isn't a silo. When a deal closes you can: * Auto-generate a [project](/en/projects/overview) with the inherited budget * Issue a [fattura elettronica](/en/finance/e-invoicing-sdi) (Italian e-invoice) from the accepted quote * Trigger [automations](/en/automations/overview) on Slack, email, calendar ## Next steps Detailed guide: creation, fields, activity, closing. Add stages, create multiple pipelines, configure max time per stage.